Return Request #
Before you request or arrange return, please read the below information carefully. You may Return any Delivered item(s) you have purchased within 30 working days of Delivery, for any reason (including if you simply change your mind). To do so you must notify us in writing via email or post within 7 working days of Delivery. If you are Returning an item(s) for any reason, except damaged item(s), you must pay the costs of Returning the item(s) to us.
Opened, Damaged or Altered Products #
We will not accept Returns or Cancellations if the item(s) have been opened, damaged, altered or by altering or customizing the item(s) in any way that could be deemed as you are using or treating the item(s) as your own. While in your possession, you must keep any item(s) you intend to Return to us unopened and in good condition. Item(s) must be Returned in the same condition as they were delivered.
Care must be taken to ensure the Return item(s) are packed well to avoid damage or loss of parts, if any, in transit. Item(s) Returned which cannot be re-sold as new due to them being opened, damaged or show wear and tear may be subject to a reduction in the Refund given.
Our standard returns policy for item(s) bought is 30 days and to qualify for a full refund the item must be:
- unopened and in its original packaging,
- in a resellable condition,
- complete and as purchased,
- accompanied by a valid proof of purchase, and
- returned to us within 30 days of purchase.
Questions? #
Still have Questions, please contact us:
Spencer & Bella
E-Mail: [email protected]
Web: www.spencerbella.com
